1 Year Limited Warranty
Sofa Saver Pro 1-Year Limited Warranty
Thank you for choosing Sofa Saver Pro! We are committed to providing products of the highest quality and offer a 1-year limited warranty from the date of purchase. This warranty covers any manufacturing defects and workmanship issues that may arise during normal use of the Sofa Saver Pro product.
Warranty Coverage:
- Manufacturing Defects: If your Sofa Saver Pro product exhibits any defects in materials or workmanship within 1 year of the original purchase date, we will repair or replace the product, free of charge.
- Normal Use: The warranty covers issues that occur during normal use of the product and do not arise from misuse, abuse, accidents, alterations, or unauthorized repairs.
Warranty Exclusions:
- Misuse or Abuse: The warranty does not cover damages resulting from improper use, abuse, negligence, or accidents.
- Stains: Please note that stains or damages caused by spills, chemicals, or any other external factors will void the warranty.
- Alterations or Repairs: Any alterations or repairs performed by unauthorized personnel will void the warranty.
- Natural Wear and Tear: Normal wear and tear that occurs with regular use is not covered under this warranty.
Claiming Warranty:
If you believe your Sofa Saver Pro product is eligible for warranty service, please follow these steps:
- Contact Customer Support: Get in touch with our customer support team at support@sofasaverpro.com and provide your order number, details of the issue, and any supporting images if required.
- Assessment and Resolution: Our team will assess the claim and may request additional information or photos to validate the warranty claim. If the product is found to be covered under the warranty, we will proceed with either repair or replacement, depending on the circumstances.
Replacement Shipping:
To receive the replacement product, customers will be required to pay a replacement shipping fee of $9.99.
Note: This limited warranty is applicable only to original purchasers who have purchased SofaSaverPro products directly from our official website.
Our 1-year limited warranty reflects our commitment to providing durable and reliable products. Should you encounter any issues within the warranty period, rest assured that our team will work diligently to ensure a satisfactory resolution.
For any questions or warranty inquiries, please contact our customer support team at support@sofasaverpro.com.
SofaSaverPro reserves the right to make changes to the terms and conditions of this limited warranty without prior notice.